Waypoint™ 4.0 Open Source Annual Support
Front/Second Line Support
Download Waypoint™ 4.0
Prices are based on yearly (or annual support)

 

WaypointTM 4.0 Open Source Community

WaypointTM 4.0 Open Source (Object Code) Support

WaypointTM 4.0 Open Source (Source Code) Support

Price List :

No Cost. Under the GPL License.

Front line: $2,500 per user support (database object validated)

Second Line: based on partner program

Front  Line:           $30,000 1-5 Users, $35,000 6-10 Users, $40,000 11-25 Users, $50,000 26-50 Users, $100,000 51+ Users

Second Line: based on partner program

Audience :

For end-users that wish to maintain their own solution

For those who want no capital cost on primary software offering but require support for that offering

 Front Line: Businesses, Public Sector, Institutions

Second Line: Developers, Partners 

As per object code support

  System    Updates :

I have my own method of updating my code and are comfortable updating/maintaining my own source.

I want notifications of updates and support for use of the Waypoint(TM) application deployment.

As per object code support

Performance :

I understand my application and it's domain and will do myself

I need support and on-going advice on the usage of my application

As per object code support

Security :

I understand my application and it's security related issues and will do myself

I need support and on-going advice on the usage of my application.

As per object code support

Monitoring :

My corporation understands our application and plan to do ourselves.

I need continuous 7x24 support and want my application remotely monitored to ensutre best use practices.

As per object code support

Support :

I have the understanding and time to do myself. I plan to support our own deployment.

I need fast resolution and committed response times to avoid loss of revenue and downtime

As per object code support

Maintence :

I am comfortable supporting our usage of the code deployment

Give me access to the best technician in order to solve my probles quickly and professionally

As per object code support

 

Variable Call Support
Prices are based on per call, per incident.

1 -5 Per call incident call support call options:

$ 3,500 per call

6-10 Per call incident call support call options:

$ 3,000 per call

11 + Per call incident call support call options:

$ 2,500 per call

 


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